Explore Viral Marketing: Learn the strategy's essentials, benefits, and drawbacks. Discover why B2C companies dominate, leveraging platforms like YouTube and TikTok. Uncover the cost-effective impact, diverse audience reach, and unpredictable results
Churn Rate refers to a metric that measures the number of customers who havestopped using a service during a specific period. This metric is crucial in theSaaS (Software as a Service) industry, which operates on a subscription businessmodel. In recent times, with intensifying marketing competition, preventingcustomer churn has become more important than acquiring new customers. Thisarticle ai